The service in our company is the department responsible for restoring products to their proper condition after complaints.
Conducts diagnostics and repairs of equipment and devices, identifying damage, replacing parts and restoring full functionality of products. Conducts detailed analysis of customer-reported issues to identify causes and implement appropriate repairs. If necessary, the service replaces damaged or worn-out product parts, using original components. After repairs are carried out, the service carries out tests to confirm that the product works properly and meets quality standards. Collaborates with the production department to provide feedback on product quality and suggestions for improving product durability.
To sum up, our company’s Service plays a key role in ensuring efficiency and customer satisfaction through repairs, maintenance and complaint handling of our products.